Frequently Asked Questions


How much is shipping?

Do you offer discreet shipping?

How do you ship and do you provide tracking?

When will my package ship?

I entered the wrong address. What do I do?

My package didn't arrive?

Where do you ship from?

What if my item is damaged during shipping?

When will my package arrive?

Do you ship international?

Returns / Exchanges

What is your return policy?

Do you accept returns on used products?

I received the wrong item or an incomplete order, what do I do?

How can I contact you?

How long before the refunded money is back in my account?

Do you warranty used items?

How do I return my order?

General Questions

What payments do you accept?

Why don't you take Paypal?

Where are you located?

My transactions was declined because of "AVS rejection", what does that mean?

There are multiple charges on my account.