Return Policy
Easy 30-Day Returns
We want you to shop with confidence. If you’re not completely happy with your order, we make returns simple.
Return any eligible unused item within 30 days of purchase for a refund or store credit.
Free U.S. Returns
We offer free return shipping on eligible U.S. orders. International customers are responsible for return shipping costs.
No Restocking Fees
We never charge restocking fees.
Refund Options
Refunds are issued for the cost of the item (original shipping charges are non-refundable). You can choose store credit or a refund to your original payment method.
Fast Refund Processing
Once your return is received, refunds and store credits are processed within 1–2 business days. Banks may take an additional 3–7 business days to post refunds.
Non-Returnable Items
The following items are final sale:
- Sale items
- Downstems
- Bong bowls
- Mystery boxes
- Subscription boxes
- Consumable products
- Insurance items
- Replacement or exchanged items
- Products marked as “color may vary” or “colors selected at random”
Need to Start a Return?
Contact our support team and we’ll help you get started.
Email:
Support@FatBud.com
Phone:
844.420.4235
To protect against abuse, we reserve the right to limit or deny returns in rare cases of excessive or unusual return activity.
