Shipping
How much is shipping?
We offer free standard shipping on all US orders including Hawaii, Alaska & Puerto Rico.
If you can't wait to get your piece we do offer paid expedited shipping options through UPS & USPS.
Do you ship international?
Yes, we offer reasonable rates for international shipping. We do recommend you check your countries import regulations on custom clearances and fees that you may be responsible for. Shipping times on average are 10 to 21 business days
How long will it take to ship my order?
We ship orders within 1 business day (Monday - Friday) of being placed. For example, if you order on a Tuesday your item will ship by Wednesday but if you order on a Friday, Saturday or Sunday your order will be shipped by Monday. We have free US standard shipping which is 3-6 business days or you can choose an expedited shipping option which usually is 2-4 business days depending on where the package is being shipped to.
How do you packages items?
We take great pride in making sure items arrive safe and sound. We use bubble wrap and if needed biodegradable packing peanuts.
What happens if an item is damaged?
If your item arrives damaged just take a picture of the unused item within 3 business days of receiving it and email us at Support@FatBud.com. We'll send you a replacement immediately. We may ask for the damaged item back in which we'll email you a pre-paid return label.
What happens if I entered the wrong address and the order was sent back to you?
We'll reach out to you after we've received the order and ask for your correct address. For US orders we'll make one more attempt to ship it to you at no additional cost. If we resend we can not offer free returns. For international order you will be responsible for the shipping fee to resend it.
What if I have other questions about shipping?
If you have any other questions about our shipping policy please feel free to contact us at Support@FatBud.com or 844.420.4235