Shipping policy

 

We offer free standard shipping on all US orders including Hawaii, Alaska & Puerto Rico.

If you can't wait to get your piece we do offer paid expedited shipping options through UPS & USPS.

Do you ship international?  

Yes, we offer reasonable rates for international shipping. We do recommend you check your countries import regulations on custom clearances and fees that you may be responsible for.

How long will it take to ship my order?

We ship orders within 1 business day (Monday - Friday) of being placed. For example, if you order on a Tuesday your item will ship by Wednesday but if you order on a Friday, Saturday or Sunday your order will be shipped by Monday.

How do you packages items?

We take great pride in making sure items arrive safe and sound. We use bubble wrap and if needed biodegradable packing peanuts. 

What happens if an item is damaged or incorrect?

If your item arrives damaged or is incorrect just take a picture of the unused item within 3 business days of receiving it and email us at Support@FatBud.com. We'll send you a replacement immediately.  We may ask for the damaged or incorrect item back in which we'll email you a pre-paid return label.

What happens if I entered the wrong address and the order was sent back to you?

If an order is returned to us due to an incorrect or incomplete shipping address, we will contact you once the package is received back at our facility to confirm the correct address.

  • U.S. Orders: We will make one additional attempt to reship the order at no additional cost. If the order is returned a second time due to an incorrect address, the customer will be responsible for all additional shipping costs. If a refund is requested, the shipping charges from all previous shipment attempts will be deducted from the refund amount.

  • International Orders: Customers are responsible for the shipping cost to resend the order if it is returned due to an incorrect address.

What if I have other questions about shipping?

If you have any other questions about our shipping policy please feel free to contact us at Support@FatBud.com or 844.420.4235